COVID-19

VISITING A RON BROOKS CENTRE SAFELY

In line with the latest Government guidance, we are delighted to advise from Monday 12th April, Ron Brooks will FULLY REOPEN for all of your motoring needs where you can visit our showrooms to browse, enquire and test drive.

The safety of our customers and colleagues is still our number one priority, and as such we would like to reassure you that we will continue with our high levels of safety and hygiene measures. As we have re-opened a number of times during the last year, and our aftersales departments have remained open as an essential service, we already have excellent procedures and equipment to ensure your visit is as safe as possible. This includes the ability to have unaccompanied test drives, Hand sanitisation stations, one-way systems, regular sanitisation of vehicles between use, enhanced cleaning throughout the day across all areas and Perspex screens in sales and aftersales.

When you collect your new vehicle from us or following your service you will notice Sanitisation Security Seals placed across the driver’s door, giving you the confidence, the vehicle has been deeply cleansed and sanitised. Our colleagues do wear appropriate PPE, and we kindly ask when you visit us you do the same too, unless exempt.

Our aftersales departments will remain open as usual for servicing, MOT and Repairs/ Bodyshop. Our trade parts business is fully operational.

Whilst you can come and browse at your leisure, we strongly suggest arranging an appointment before coming on site, this helps us make your visit comfortable and manage social distancing.

We are still here remotely

Over the last year we have heavily invested in digital technology to ensure we have been able to operate. Although we are physically opening our doors, we will continue to offer a digital sales experience from the comfort of your own home if you do not wish to visit us yet. We can arrange video appointments, vehicle video walk-arounds or talk on the telephone. We will also continue offering contactless handover experiences of CLICK AND COLLECT (where you do not need to visit us until you collect your vehicle) and will also offer HOME DELIVERY services.

We will maintain our £199 refundable deposit if you chose to reserve a vehicle remotely. You can do this over the telephone or even secure your vehicle by reserving it via our website. You can even submit an entire finance application and buy the vehicle completely online without ever visiting us. To View, Reserve or Buy online visit us at www.ronbrooks.co.uk and ‘Build Your Deal’.

We are so confident in the quality of our used vehicles that we will be offering a 14-day money-back guarantee, so you can exchange it for another or have a refund*.

Browse our used cars

Buy with confidence!

 We currently have nearly 300 used vehicles in group stock, we have never had so many which is perfect if you wish to browse now!

We also have a wide range of commercial vehicles including vans. Our used vehicle stock is of all makes & models, including a range of premium makes (Lexus, Audi, BMW, Mercedes and Range Rovers). We are therefore confident we have the next vehicle for you whether that is a Toyota, Suzuki or any brand!

All of our used vehicles are comprehensively backed up with the following for complete peace of mind:

  • 14 Day Money Back Guarantee*
  • Free Minimum 12 Months Warranty on Toyota and Suzuki vehicles. 6 months on non Franchise vehicles.** 
  • Free 12 Months Roadside Assistance
  • 12 Months MOT
  • Serviced Before Collection
  • Full HPI and Mileage Check
  • Comprehensive 145 Multi Point Vehicle Inspection
  • No Admin Fees

The value of the above typically means you have £1,000+ worth of FREE VALUE when you buy a used car from Ron Brooks thanks to our high standards!

***ASK ABOUT OUR MARKET-LEADING USED FINANCE RATE OF 4.9% APR ON PCP AND 5.9% APR ON HP! ^***

What else have Ron Brooks been doing?

Whilst we have had some team members working throughout the pandemic, serving essential key workers and providing essential servicing and MOT to these workers and emergency vehicles, we have had most of our teams back for some months now, operating in a safely COVID secure way to service you, our customers.

Our sales and after sales staff have had continual training for the last 3 months to keep them up to speed with the new products and processes that are now available. Both the manufacturer brands we represent (Suzuki and Toyota) have fantastic new products which you can now come and view and test drive.

We’ve had additional electric vehicle charging points fitted, refreshed and upgraded our interiors and facilities. We continue to have robust COVID procedures in place. Our staff are now tested once per week as part of the workplace testing scheme.

As you can see, we have been busy making sure we can offer you the best service when we reopen our showrooms.

For 60 years Ron Brooks has always strived to exceed our customers expectations. Being a family-owned business is even rarer today in the motor industry, and we look forward to having the opportunity to serving you again as our doors open on Monday 12th April. We do hope you will support us as a local family business. Whether that is in store or remotely, we are here for you and we are ready and safe!

Our sales operation will be open 7 days a week, and aftersales Monday – Saturday 1pm.

In the meantime, please stay safe and look after one another.

*Subject to terms and conditions.
** If vehicle is out of Toyota or Suzuki warranty/ less than 12 months remaining. Non Franchise vehicles receive a 6 month warranty.
^Available on used retail sales (excluding Aygo vehicles up to 1 year old; and up to 4 years old on Auris, Corolla and C-HR) when proposed through Toyota Financial Services between 1st October 2021 and 31st October 2021 and financed through Toyota Financial Services by 14th November 2021. 4.9% APR Representative available on a 24-48 month AccessToyota (PCP) plan. Deposit between 0-35% required on AccessToyota (PCP). Minimum advance of £1,500. Offer may be withdrawn or amended at any time. Finance is subject to status to over 18s. Indemnities may be required. Other finance offers are available but cannot be used in conjunction with this offer. Excess mileage charges apply on PCP agreements. Toyota Centres are independent of Toyota Financial Services. Affordable finance through Toyota Financial Services. Participating Centres only. Toyota Financial Services is a trading name of Toyota Financial Services (UK) PLC; registered office Great Burgh, Burgh Heath, Epsom, Surrey, KT18 5UZ. Authorised and regulated by the Financial Conduct Authority. Terms and conditions apply.

Toyota Financial Services may pay the Toyota Centre a commission for introducing you to them. Commission may be calculated based on either a fixed amount relating to the vehicle you are financing, a percentage of the amount you borrow, or a combination of both. Toyota Financial Services may also make other types of payment to the Toyota Centres for introducing you to them. Any such amounts will not affect the amounts you pay to Toyota Financial Services under your finance agreement.